The VISION LAB
TERMS OF PURCHASE & SERVICE
Last Updated: 8/22/26. These Terms of Purchase & Service (“Terms”) apply to your purchase of and participation in Vision Lab, a six-week group coaching and personal-development program offered by Michelle Poverman (“Michelle”). By completing your purchase and checking the agreement box at checkout, you acknowledge that you have read, understand, and agree to these Terms.
1. THE PROGRAM
Vision Lab is a six-week group coaching, educational, and personal-development program. Your enrollment includes the program components described on the Vision Lab sales page at the time of purchase, including live group coaching sessions, program materials, exercises, guided practices, access to the private online community, and other resources included with your enrollment. Michelle may make reasonable changes to program scheduling, curriculum, delivery methods, technology platforms, or supporting resources when necessary while preserving the overall nature and value of the program.
2. COACHING — NOT PSYCHOTHERAPY
Michelle Poverman is a Licensed Mental Health Counselor and psychotherapist. However, Vision Lab is offered in Michelle's capacity as a transformational coach and educator. Purchasing or participating in Vision Lab does not establish a therapist-client relationship with Michelle Poverman. The Vision Lab is not psychotherapy, mental health treatment, medical treatment, diagnosis, or crisis care and is not intended to replace services provided by an appropriate licensed healthcare professional. Psychological concepts and Michelle's professional experience may inform the program's teaching and coaching, but they are offered within the context of coaching, education, and personal development.
3. PROGRAM PRICE & PAYMENT OPTIONS
The current Vision Lab program fee is: Pay in Full: $ 397 or Payment Plan: 3 payments of $147 ($441 total). The payment plan lets you pay the program fee in installments and has a higher total cost than the pay-in-full option. The payment option and total financial commitment will also be displayed at checkout before you complete your purchase. If you select payment in full, $397 will be charged at the time of purchase. If you select the payment plan, your first payment of $147 will be charged at enrollment, and the remaining payments will be automatically charged according to the payment schedule presented and accepted at checkout.
4. PAYMENT PLAN AGREEMENT
If you select the payment plan, you understand that you are purchasing the complete Vision Lab program and choosing to pay the program fee in installments. The payment plan is not a month-to-month subscription or membership. By selecting the payment plan, you agree that: Your total financial commitment is $441, paid as three installments of $147.You authorize Michelle Poverman and her third-party payment processor to automatically charge the payment method you provide according to the payment schedule disclosed and accepted at checkout. You are responsible for maintaining a valid payment method until your balance has been paid in full. If a scheduled payment is declined, you agree to promptly update your payment information and bring your account current. Choosing to discontinue participation, missing live sessions, not accessing program materials, leaving the community, or otherwise deciding not to complete Vision Lab does not by itself cancel your remaining payment obligation. Access to live calls, recordings, the private community, or other program benefits may be suspended while your account remains past due. Your payment obligation remains subject to the Refund & Cancellation Policy below and any rights provided by applicable law.
5. REFUND & CANCELLATION POLICY
We want you to feel confident in your decision to join Vision Lab.If you decide that Vision Lab is not the right fit, you may request a refund within 7 calendar days of your purchase, provided the program has not yet begun. Your refund eligibility therefore ends at the earlier of:(1) seven calendar days after your purchase; or
(2) the beginning of the first scheduled Vision Lab program session. Once Vision Lab begins, all sales are final, and refunds will not be provided, except where otherwise required by applicable law. If you selected a payment plan and receive an approved cancellation within the eligible refund period, your remaining scheduled payments will be canceled, and amounts already paid will be refunded. After the refund period has ended, choosing not to participate, missing sessions, not accessing program materials, or deciding to discontinue the program does not cancel your financial commitment. If you selected a payment plan, you remain responsible for the remaining balance. To request an eligible cancellation and refund, contact Michelle in writing at michellepoverman@sageandstone.org.Approved refunds will be returned to the original payment method. Processing times may vary depending on the payment processor and financial institution. Nothing in this policy limits any refund, cancellation, or other consumer rights that cannot legally be waived.
6. LIVE SESSIONS & MISSED SESSIONS
Vision Lab is designed as a live group experience. Participants are responsible for attending scheduled sessions. If you miss a session, your absence does not entitle you to a refund, credit, private make-up session, extension of the program, or cancellation of remaining payments. Recordings of scheduled group sessions will ordinarily be made available in the private Vision Lab community during the applicable access period. Michelle may reasonably reschedule a session when necessary and will make reasonable efforts to notify participants of schedule changes.
7. RECORDING OF GROUP SESSIONS
All scheduled Vision Lab group sessions will be recorded. Recordings may include participants' names, voices, images, questions, coaching interactions, and information participants voluntarily choose to share during the session. Recordings will be made available to enrolled Vision Lab participants through the program's private online community. By participating in Vision Lab and completing the separate Coaching Agreement & Informed Consent, you acknowledge and consent to this recording arrangement. Because the sessions are recorded, you are encouraged to use your own judgment regarding what personal information you choose to disclose during a live session. Participants may choose not to speak, share personal information, or appear on camera. Participants may not independently record, download for redistribution, reproduce, screenshot, publish, distribute, or share recordings or another participant's contributions without express permission.
8. COMMUNITY & RECORDING ACCESS
Vision Lab includes access to a private online community, currently intended to be hosted on Facebook. Michelle reserves the right to move the community to another platform if necessary for privacy, functionality, accessibility, security, or other reasonable business purposes. Access to the Vision Lab community and group session recordings will end 30 calendar days after the final scheduled Vision Lab call. Access is not lifetime access. Michelle may remove or discontinue participant access to recordings and the community after the access period expires.
9. DOWNLOADABLE MATERIALS
Designated downloadable materials- including the Vision Lab workbook, meditations, exercises, and other downloadable resources- may be downloaded and retained by participants for their ongoing personal use. These materials remain the intellectual property of Michelle Poverman and may not be reproduced, distributed, sold, taught, published, shared, uploaded, or commercially exploited without prior written permission.
10. GROUP CONFIDENTIALITY
Vision Lab includes group experiences in which participants may choose to share personal information. Participants agree to respect the privacy of other members and not disclose another participant's personal stories, circumstances, identifying information, coaching conversations, or private disclosures outside of the program. You may discuss your own experience, insights, and learning from The Vision Lab. Michelle will take reasonable steps to protect participant privacy. However, because Vision Lab is a group program, Michelle cannot guarantee that another participant will maintain confidentiality.
11. GROUP CONDUCT & REMOVAL
Vision Lab is intended to provide a respectful and supportive environment for all participants. Participants may be removed from the program for a material violation of these Terms or the Vision Lab Coaching Agreement & Informed Consent, including but not limited to: harassment, threatening, abusive, discriminatory, or seriously disruptive behavior; repeated disruption of the group environment; violation of another participant's privacy or confidentiality; unauthorized recording, reproduction, or distribution of program sessions; sharing or distributing private program recordings or another participant's contributions; unauthorized distribution or commercial use of Vision Lab materials; allowing unauthorized individuals to access participant-only content; failure to address substantially past-due program payments; orother serious or repeated violations of the program agreements. When reasonably appropriate, Michelle may first attempt to address the concern directly with the participant before removal. Removal due to a participant's material violation of the program agreements does not, by itself, cancel amounts already owed under an agreed payment plan, subject to the Refund & Cancellation Policy and applicable law.
12. PERSONAL RESPONSIBILITY & RESULTS
Vision Lab provides coaching, education, reflection, tools, practices, and guidance intended to support personal and professional development. You remain responsible for your own choices, decisions, actions, implementation, business activities, and results. Michelle does not guarantee any particular personal, emotional, professional, relationship, business, or financial result from participation in Vision Lab. Individual experiences and results vary. Nothing provided through Vision Lab should be considered individualized legal, financial, tax, medical, psychiatric, or other professional advice outside the stated scope of the program.
13. ENERGY & EXPERIENTIAL PRACTICES
Vision Lab may include guided visualization, meditation, intuitive practices, energy-based practices, Emotion Code work, reflection exercises, or other experiential personal-development practices. Participation in individual exercises is voluntary. These practices are offered for coaching, educational, spiritual, and personal-development purposes and are not intended to diagnose, treat, cure, or prevent a medical or mental health condition. They should not be used as a substitute for appropriate medical, psychological, psychiatric, or other healthcare services.
14. INTELLECTUAL PROPERTY
All Vision Lab content and materials—including workbooks, exercises, frameworks, presentations, videos, recordings, guided practices, written materials, processes, and other resources—are owned by Michelle Poverman unless otherwise stated. Enrollment grants you a limited, personal, non-transferable right to use these materials for your individual personal use. Purchasing Vision Lab does not transfer ownership of any Vision Lab intellectual property.
15. TECHNOLOGY & THIRD-PARTY PLATFORMS
Vision Lab may use third-party platforms such as Zoom, Facebook, email providers, payment processors, or other technology services. Use of these services may also be subject to the privacy policies and terms of the applicable third-party provider. Michelle may reasonably change technology platforms when necessary to deliver or protect the program.
16. COACHING AGREEMENT & INFORMED CONSENT
Participation in Vision Lab requires completion of a separate Vision Lab Coaching Agreement & Informed Consent before the program begins. That agreement provides additional information regarding the coaching relationship, recordings, group confidentiality, experiential practices, participant responsibilities, and payment obligations.
17. ACCEPTANCE OF TERMS
By completing your purchase and checking the agreement box at checkout, you acknowledge that you have read and agree to these Terms of Purchase & Service. You understand the nature and scope of Vision Lab. You understand that Vision Lab does not establish a therapist-client relationship with Michelle Poverman. You understand the program price and payment option you selected. If you select the payment plan, you understand that you are committing to a total program price of $441, paid in three installments of $147, rather than purchasing a cancel-anytime monthly subscription. You authorize the scheduled charges associated with the payment option you selected. You understand and agree to the Refund & Cancellation Policy. You understand that Vision Lab sessions are recorded and that additional recording consent is contained in the Coaching Agreement & Informed Consent. Please retain a copy of these Terms for your records.